SensorSafe
Device
Compabitility

Before purchasing SensorSafe, check the information below to ensure your mobile phone & vehicle are compatible with SensorSafe.

Application

Mobile Phone

The SensorSafe mobile app is compatible with most Apple & Android devices with the following criteria:

Apple

  • iOS 12.0 or newer
  • iPhone 5S or newer
  • iPad (Regular, Pro, and Mini)

At this time, SensorSafe is not compatible with AppleWatch.

Android

Android operating system 8.0 or newer with Google Play Services installed.

There are many Android devices in the world. We’ve tested SensorSafe on the devices shown below and confirmed compatibility. If you do not see your device on this list, it does not mean SensorSafe will not work with your device; we just haven’t tested it yet. If you run into any issues, you can contact customer service and we can walk you through resolving them on your device.

  • Samsung Galaxy A3
  • Samsung Galaxy A50
  • Samsung Galaxy A53 5G
  • Samsung Galaxy J5
  • Samsung Galaxy JX5
  • Samsung Galaxy Note 10+
  • Samsung Galaxy S20+
  • Samsung Galaxy S21
  • Samsung Galaxy S6 Edge
  • Samsung Galaxy S8
  • Samsung Galaxy S9
  • Samsung Galaxy S9
  • Samsung Galaxy Z Flip3 5G
  • Samsung S3
  • Samsung S5 mini
  • Samsung S6 Edge
  • Samsung S7 Edge
  • Google Pixel 2 XL
  • Google Pixel 3
  • Google Pixel 4a
  • Google Pixel 5
  • Google Pixel 6 pro
  • Google Pixel XL
  • Asus Zenfone
  • Lenovo Moto G5
  • LG V40
  • Lumigon T3
  • Motorola Moto X4
  • Nexus 5X
  • Nokia 6
  • OnePlus 6T
  • OnePlus Nord N2
  • POCO X3 Pro
  • Redmi note 9
  • Honor 10 (HWCOL)
  • Honor 10 Lite
  • Honor 4X
  • Huawei mate 20 lite*
  • Huawei P20*
  • HUAWEI P30 lite*
  • HUAWEI P40 Lite*
  • Huawei P9*
  • Huawei y530*
  • Xiaomi Black Shark 2
  • Xiaomi Mi 9
  • Xiaomi Redmi 9A
  • Xiaomi Redmi Note 4
  • Xiaomi Redmi Note 7

*Huawei phones may have sporadic issues related to an unstable Bluetooth connection. Consult the SensorSafe mobile app for specific instructions for these phone models or contact support@sensorsafeapp.com for support specific to your device.

SensorSafe is not compatible with phones operating Windows OS or Blackberry OS.

Vehicle

Vehicle compatibility only applies to versions of SensorSafe with an OBD receiver. For any doubt, check with your retailer to confirm which version of SensorSafe you have.

SensorSafe is compatible with vehicles model year 2008 or newer with an OBD2 port. You can check if your vehicle has an OBD2 port here.

If you experience any issues with your vehicle, contact customer service as solutions may be available.

At this time, SensorSafe is not compatible with Apple Car Play or Android Auto.

Contact information

If you have any questions regarding using the Application, Service or these Terms, please email us at support@sensorsafeapp.com or contact us via post to the address given below.

CYBEX GmbH
Represented by Managing Directors: Dr. Raoul Bader, Johannes Schlamminger
Register number: HRB 3792
Riedinger Str. 18, 95448 Bayreuth, Germany
Tel. +49 (0)92178511-0
E-Mail: info@cybex-online.com